Fundraising FAQ's From Profit Potentials
1. Do we need to pay for our order up front?
NO! - Profit Potentials offers 30-day open account terms with approved credit, this allows you to sell your candy first and then pay us within 30 days. You must be 21 to qualify for an open account.
Prepaid and credit card orders qualify for an additional 2% discount. All prepaid orders are shipped within 24 hours of receiving your check, money order or credit card information.
2. When does my 30-day open terms account start?
Your 30-day open account starts when you receive your order. Your invoice will follow in the mail. If for any reason your order has been delayed, give us a call, we will adjust your invoice's due date.
3. What kind of credit information do I need to qualify for an open account?
School Sponsored Groups
We need to have the name of the approving administrator such as Bookkeeper, Principal, Financial Secretary, Activity/Athletic Director who can verify and approve the order. If your school requires a purchase order number, please have this number available. This will insure prompt delivery of your order.
Non School sponsored groups
Good news! At Profit Potentials we offer 30 day open accounts to your group as well. All we need is the contact information for the person or persons responsible for your order such as phone number, address and title in the group. In some cases additional information may be required.
4. What are bonus cases?
Bonus cases are free cases that are given to raise your profits.
5. How do we qualify for bonus cases?
Full payment must be made within 30 days of receipt of merchandise. Your bonus cases will be shipped right along with your order.
6. Do we pay for Shipping?
All Shipping and handling charges will be prepaid for you and added to your invoice. You will receive free freight cases of merchandise, which when sold, will offset all shipping and handling charges. The amount of freight cases you will receive will depend on the quantity and the type of the product that you order. If you have any questions regarding freight cases, our Fundraising Consultants are here to help! Call us at 1-800-543-5480.
During warm weather months there may be an additional "Summer Surcharge" if you are ordering Fundraising products containing chocolate. If you have any questions about our Summer Surcharge please contact one of our Fundraising Consultants at 1-800-543-5480.
7. Will I be charged sales tax on my order?
No, Profit Potentials only works witn non-profit groups and does not charge sales tax. However, Iowa residents could be subject to state sales tax unless a tax exemption certificate or resale exemption is on file with our company.
8. Is there a minimum order?
Yes! Internet orders have a minimum of 10 cases per item. If you wish to mix and match items to meet our 10 case minimum, You must call 1-800-543-5480 and our Professional Fundraising Consultants will be happy to help you. For your convenience we have designed our Fundraising Factory Candy Kits. These handy carrying cases have an assortment of name brand products that sell themselves.
9. When will we receive our order?
Open Accounts -Please allow 7 to 10 business days to receive your order after your order has been confirmed and processed through our credit department.
Prepaid Accounts -Please allow 5 to 7 working days to receive your order. Prepaid orders will be processed more quickly and will be shipped out of our warehouse within 24 hours.
Please note -Fresh Cut Greenery, Frozen Cookie Dough, Cheesecake and Order Taker Fundraisers have different shipping procedures. Please call your sales consultant for details.
If you need your product sooner-Please speak with your sales consultant to see if other arrangements can be made.
10. What if my group runs out of product and we need more?
Reorders are always welcome upon credit approval.
11. Can we return unopened cases?
Profit Potentials Return Policy - To ensure factory freshness of each order and to ensure the safety of our future clients, we cannot accept returns of edible products or seasonal items.
Returns of non-edible products in full cases only will be accepted for credit, less a $2.00 per case handling and re-inspection fee, if returned within 45 days of the invoice date. Please call our customer service department at 1-800-597-0416 for a return authorization prior to returning your product.
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